Doctors in Brockley

Please use this thread to share advice and recommendations for local doctors operating in Brockley or the surrounding area.

The NHS has a comprehensive list of local GPs in the Lewisham PCT, click here.

Locally-listed centres include:

Brockley Road Surgery, 465-7 Brockley Road
Dr Berman and Partner, 58 Vesta Road
Hilly Fields Medical Centre, 172 Adelaide Avenue
Honor Oak Group Practice, 20 Turnham Road
St Johns Medical Centre, 56-60 Loampit Hill

Click here for a discussion of local dentist options.

40 comments:

Ophelia Bottom said...

Dr Henry Butler, at the Queens Road Partnership is the best GP I have ever encountered, and I can't recommend him highly enough.

Anonymous said...

I've always found Hilly Fields Med Centre to be very good, well-organised and with nice staff. Very happy with them.

drakefell debaser said...

I only have experience of Dr Abokarsh, the partner at Berman & Partner, and he is excellent.

Going by the comments already for other surgeries, I'd say we are very fortunate to have such good medical facilities around here.

Jonathan said...

I've been in Brockley for 3 years now and I did a short tour of local GPs. Hilly fields got my business because of the size of the practice, location, facilities and clinics (I have asthma so an asthma nurse/clinic was important) and the on-line appointment & repeat prescription service is good.

So far I'm happy. sometimes I wish for a small GP where you end up seeing the same person all the time but that means you don't get some of the services I've listed above.

Ed said...

I'm happy with Dr Berman. I've always been able to get an appointment quickly, he is very thorough and got me the referral I needed promptly.

david said...

@ Ophelia
Queens Road Med Centre might have good doctors (or might not - no comment on standard from me here) but if you work and then need to see the doctor or have a day off sick and need to see the doctor they are impossible to get into.

Unless you are willing to say "it's an emergency" their (usually rude in my experience) reception staff will simply tell you that it's not possible to make an appointment (or indeed even to sit and wait for an "on the day" appointment) but that they can offer you an appointment in [x]days/weeks time.

It's for this reason we are looking at moving from Queens Road. Whiel teh doctors we've seen we've been happy with you want to be going somewhere that you can actually be sure if you are ill and have to have a day off work or something you'll actually get to see the doctor.

Monkeyboy said...

I've used Hilly Fields to keep the old motor running. I normally use the first doctor available rather than insist on a particular one. Has been great so far. Modern and they have an online booking facility although phoning seems a better bet. They have a pharmacy downstairs which is obviously useful. I think they are a teaching practice which indicates that they are well thought off, could be wrong about that.

Matt-Z said...

Hilly Fields is pretty good, but like all GP Practices these days, getting an appointment at a convenient hour isn't always easy. It's a large surgery with many doctors so it's rare to see the same one twice in a row. Dr Bernard was good (and French I think), but I'm not sure if he's still there.

Also, Dr Oetker's cheap pizzas are available in Costcutter.

patrick1971 said...

What is it with doctors' receptionists? I used to go to the Waldron Centre in New Cross and every receptionist there seemed to have taken a special course in extreme rudeness to even the most basic query.

Beecroftian said...

Great thread. I'm still registered in Wapping where I used to live (over 4 yrs ago now!) but have recently moved to Honor Oak and was thinking about finally sorting it out!

I was going to try the Jenner Practice (bottom of Brockley Rise) which seem like quite a big and well-established practice. Anyone had experience of them?

notesofanidealist said...

Doesn't it depend on where you can get to easily if you're ill? I'm with the Brockley Road Surgery, which is now an outpost of the Hilly Fields operation. So past experience when it was all very uneven is not such a guide.

In general, I think you need to go into a place and see:

--is it clean?
--is it organised?
--does it seem to be centred around the patients/service users?

'Clean' gives the game away more often than you might hope....

Anonymous said...

Yes the Waldron Centre for the allotments next door and the architecture, but my GP is the Triangle Practice in Morley Rd Lewisham.

Handy for the 2 Turkish food shops for properly ripened fruit and veg. I've been with the Triangle and their antecedents since the 1970s when they operated out of a house in Limes Grove and were known as wait for it: Limes Grove. They pioneered opening up patients' records and kept them in the waiting room so you could help yourself. You were trusted to look at your own records only. They have a nice French doc as well, same one???

Anonymous said...

French Doc Bernard is with the Triangle Practice. 2 Morley Rd SE13.

8318 7272.

Lep Recorn said...

I was with the Limes Grove surgery back in the 1970s when it first opened (Dr. Barbara Jacobs who retired last year).

When I moved to Brockley and they moved to Morley Road they cut me out and I went to Dr Tan on Brockley Road (by the Bus Stops near St Cyprian's). He was Chinese, had a que (?) and chain smoked. As I smoked at the time I appreciated this :-)

Dr. Tan's surgery was swallowed up into Hilly Fields where I still am. Most, but not all of the physicians, are superb. (One who I shall not name apparently has never heard of bed side manner of even conversation!) There is one physician who I always see, unless it is an urgency.

The only problem is working 8->6 most days is that is very difficult, bordering on impossible, to get an appointment.

I do not find the staff friendly but I do find them competent. (A friend was mis-diagnosed some very strong pain killers for cancer pain. The pharamcy would not fill the prescription. I thought that they had been prescribed from Hilly Fields, so arrived there stressed and distressed. As soon as the situation and misunderstanding was cleared up they prioritised me in to see a physician who phoned the prescribing physician and then wrote me a correct prescription.)

Ben on the Hill said...

Registered with Dr Berman at Vesta Road. Only had cause to visit once and so far felt service of the whole surgery has been excellent. Also easy to get an appointment same day if it's needed, or so I found...

Tressilliana said...

I vaguely remember Dr Tan. I usually saw his partner in the practice, Dr McSomething, who also chain smoked through all his appointments. Great doctor, though! He left shortly after they moved down to Adelaide Avenue.

I've found the Hilly Fields practice (Brockley Road as was) pretty good over the last 25 years. Disappointed to hear that the online appointment system is worse than telephone booking, though! The last time I had to make an appointment they couldn't give me one for that day - this had never happened to me before. Motto: start ringing on the dot of 8am and just keep hitting re-dial until you get through. Don't go off and have a shower instead and try again at 9am.

mintness said...

Been with the St Johns practice since moving to Brockers in early '06 and never had any problems getting appointments etc., particularly since they moved to their newer/nicer premises further down the hill. Although I do work from home so can zip along during the day if necessary - not sure what they're like if you absolutely need a pre-work time.

I've barely seen the same doctor twice, FWIW - such is the nature of a bigger practice - but when I did need a follow-up appointment with the specific doctor who'd seen me the last time, that was no problem either.

mk said...

Was thinking of registering at the Waldron Centre by New Cross station. Had to take my Mum to the walk-in centre there a couple of months ago and thought the doctor there was polite and helpful.

Anyone registered there recommend it?

Moira said...

I've been with St Johns for over 25 years and Dr Parker has been my main GP all that time. It kinda feels good to have that continuity.
BTW St Johns has 'workers appointments' which are early and late appointments which can usually be made at short notice.

malaise said...

"I only have experience of Dr Abokarsh, the partner at Berman & Partner, and he is excellent." - - really? I had a terrible experience of him [we're talking about the guy at the Vesta Rd surgery, right?] when I first moved into the area and initially used that surgery, including him telling me that certain services did not exist in Lewisham borough (they were very basic services which certainly did). It took nearly a year for him to finally refer me appropriately. He was extremely dismissive and disrespectful. Very thankful that I've now switched to Hilly Fields where most of the medical staff are a million times better (though I do agree with: "One who I shall not name apparently has never heard of bed side manner of even conversation!" - presume it is the same one, and an advantage of the big practice is that you can avoid him!)

Anonymous said...

There is more than one surgery housed at the Waldron - I would recommend the one with Dr Louise Irvine. Amazing building too!

THRoses said...

I am registered with the Vesta rd surgery and cannot fault it in any way. Reception staff are very helpful, always managed to get an appointment quickly, even at weekends with nurse and doctors. They have got travel clinic too which is quite handy and a an appointment reminder system by txt. I have seen Dr Abokarsh a couple of times and he was knowledgeable and quick to refer me to the specialist when needed. If I compare it to my previous surgery in finsbury park this one is a 5 star operation!

Vesta Curry said...

Just a point about appointments at Queen's Rd - the trick is to call on the dot at 8.40 and ask for an appointment that day - never failed (with two smallish kids that's quite a few times) you can always get a "same-day" appointment ... that said, it is a trick ... and if missed, I can see people having problems.

Joe said...

Dr Abokarsh at Vesta Road seemed pretty hurried and disinterested at my first appointment with him, but since then he's been much better and willing to arrange an extra appointment to get something right.

It does knacker me out walking to the top of that hill though!

I agree that doctors receptionists just don't seem to get customer service (no doubt Brockley economist will come along in a bit and point out the supply/demand reasons why that's so)

Oh, and at vesta road, don't be late for your appointment. It's good that they try to keep to time, but i was once sent away for being 8 minutes late. And that was on the day of the big snowfall.

oryx said...

I would agree with what some others have said about the difficulty of getting an appointment at Hilly Fields.

Miss L said...

I'm currently registered with Amersham Vale Practice within the Waldron Centre and have been happy with it (although I've only had to visit once to see a GP and once a nurse for a routine test). It's not the closest now that I've moved to Brockley/Lewisham borders though and have been considering the St John's one as it's the nearest but read some bad reviews... any more comments about that one?

PJ28 said...

St John's (teaching practice) have a couple of good doctors in Dr Malhi and Dr Rajaswari (both female). I've always managed to get same day appointments. You can book appts on line and request repeat prescriptions, although, these sometimes get 'overlooked/missed'. I've visited the nurse a couple of times now and each time I've received a text reminder....don't know if you get this with Dr's Appts. Reception staff can sometimes be abrupt....in person and on the phone

PJ28 said...

St John's (teaching practice) have a couple of good doctors in Dr Malhi and Dr Rajaswari (both female). I've always managed to get same day appointments. You can book appts on line and request repeat prescriptions, although, these sometimes get 'overlooked/missed'. I've visited the nurse a couple of times now and each time I've received a text reminder....don't know if you get this with Dr's Appts. Reception staff can sometimes be abrupt....in person and on the phone

PJ28 said...

St John's (teaching practice) have a couple of good doctors in Dr Malhi and Dr Rajaswari (both female). I've always managed to get same day appointments. You can book appts on line and request repeat prescriptions, although, these sometimes get 'overlooked/missed'. I've visited the nurse a couple of times now and each time I've received a text reminder....don't know if you get this with Dr's Appts. Reception staff can sometimes be abrupt....in person and on the phone

PJ28 said...

oops, sorry about the 3 entries.....not sure what went wrong there....

PJ28 said...

Update....St John's. Sorry, should have been clearer in my narrative. Same day appointments have to be rung through (i/ve rang at 8am and got an appt for same morning/afternoon/evening....on-line appts are usually a few days in advance. You can turn up first thing in the morning and get seen without making an appt. Best to get there for about 7.30/7.45am

Anonymous said...

I'm with the Jenner, have been for over 15 years. Very good surgery one of the best. Receptionists are fine too. Can get appts on the same day if ring after 8:30 am. Phone booking, also online I believe. Highly recommended. If you live in some parts of Deptford and new cross some of the GPs and, ahem, less highly regarded. But still some gems amongst the pebbles

Anonymous said...

I also reccommend Dr Irvine at Amersham Vale training practice at the Waldron. All the other doctors there are also nice and i speak from experience having had many appointments in the last 2 years.


The only downside is that the staff are rude. Not only that, after spending a lot of time in the waiting room and listening to them answer the phone and speak to person I would say that they are extremely impatient, particularly with people who don't speak great English. I might go as far as to say they are rather intolerant...

Anonymous said...

Can I offer particular praise for the nurses at Hilly Fields? They have all been lovely, chatty and helpful in my experience. Had some bad experiences with uncommunicative, abrupt and occasionally downright rude nurses at other practices, so the Hilly Fields nurses are particularly appreciated by me.

Diane Marie said...

I'm looking for a caring and sensitive doctor to register with as I have only ever had bad experiences with doctors since moving to London 5 years ago. I find most London doctors coarse and unable to listen. Can anyone recommend someone with particularly good listening skills? Or a particularly good grasp of mental health / eating issues? Thank you.

Anonymous said...

I agree Hilly Fields is good. The nurses are great and I have recently had very thoughtful care from Dr Bernard for one of my kids. I thing Malde and Majid might be the founders, not sure, but they are also both very kind.

Jeremy Silver said...

We've found all the doctors at the Queens Road Partnership to be fantastic - the practice has a very caring ethos and takes time and care over very patient. This is after we spent several years at the Vesta Road practice, where they were already printing the antibiotic prescription before you'd sat down and they seemed fairly unaware of major health services elsewhere in London.

Faraway Tree said...

Thought I'd post on here as I have just had an awful experience at St John's on Loampit Vale. This time I was hung up on by a particularly rude and obstructive receptionist. Completely devoid of any common sense. I felt so affronted by the exchange that I wrote to the practice manager, and to his credit, he has replied.

I know it's a stressful job working as a recpetionist in a busy surgery, but the way I was spoken to was out of order.

Unfortunately this is the third time I've had a poor experience at St. John's, so we have decided to move elsewhere. Thank you for this informative thread - I have already called Hilly Fields and we will look to register there.

brockbabe said...

St.John's is very hit and miss. Receptionists are often unhelpful and seem to see there role as to follow the rules rather than to consider your needs or try and be helpful.Telephoning is a nightmare as you can be on line listening to the messages forever. You can walk in register on screen, sit in the very badly laid out reception area and feel totally invisible.There is nothing reassuring or welcoming. For children it is terrible.Very often the parents don't bring anything for them to do and they just get restless and bored.in the old practice they had toys and books etc.Why not put a notice up saying bring something for children to do if the practice can't be bothered,Something like take every opportunity for play, something constructive. How hard can it be? The building is soulless and so for the main part is the experience. I long for the days when I saw a Dr who was interested in me or could pretend to be.There are some nice Drs. but getting an appointment is very hard work.With some work and consideration of the user it could be a very different experience.

Monkeyboy said...

Always difficult to make an assessment based on anecdotes, for me they've been really good. Got appointments reasonably quickly and Dr Parker was great, very straightforward which I prefer but others may find abrupt?

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