Starbuck Upholstery, Brockley Road

Please post your comments and reviews, including for their shutter business, here.

21 comments:

Miles Smiles said...

As part of their online marketing team we will make sure that they are aware of these comments.

Starbuck Upholstery for many years have been guaranteeing that all Brockleyites are steated in comfort and style!!

We represent them because they DO provide a most fabulous service to the local and surrounding areas.

GoogleMapsManagement.com can also help raise the profile of your business...get in touch

Mezzer said...

Highly recommended. Had our settee re-upholstered some years back and they did a fabulous job.

Crofty said...

"Online marketing team"? Barf.

NAT said...

A job for anyone with Google Alerts it would appear.

Anonymous said...

Yes had a 1930's 3 piece suite recovered and refurbished at Starbucks 10 years or more ago. Bought the material elsewhere in a sale. You need a heck of a lot of material! They're not cheap but they're good.

Mr Breakspears said...

GoogleMapsManagement.com

I wouldn't pay anyone to do that easy work for me, and I would not trust anyone that doesn't update their website if they are an 'online marketing team'. Your website has not been updated from 2011.

Also, it is a wordpress website not a professional one. Does not seem very professional.

Another point - the comment on your main website bumpf is so obviously written by yourselves... "I liked your article is an interesting technology
thanks to google I found you"

???

Mr Breakspears said...

Also...is the name GoogleMaps Marketing registered? Do Google not want to provide you with a lawsuit?

Anonymous said...

Never been able to get a coffee in there.

www.fragrancers.com said...

Ummm sorry for butting in but can you not do this yourselves
GMM states
- We will set-up your GoogleMaps listing to your specification
- Included will be all the images and information you required as requested
- Increase the likely-hood that one of the many people in this world will contact you for whatever service you provide or product you produce or sell.

I have set this up for myself and my product so if you are in the SE4 area you should see my location and company name. fragrancers.com

I did this via my Google email account two years ago.
or am i getting mixed up with a different service.

You can find me if you go to google maps then put in - fragrancers - is the same service or am i missing out?

barryls said...

Yep, all good..had some cushions reupholstered there recently. Quality work, and a great local business.

Lady in the Well said...

not cheap but did a fantastic job of re-upholstering a chair

patrick1971 said...

Good points: the finished job was brilliant, it really brought a very tired old chair that had suffered under the onslaught of many cats' claws back to life. Lots of materials to select from. Not cheap but I would say market rates, certainly for the excellent workmanship.

For improvement: customer focus. They're obviously craftsmen, which is great and what you need, but when I went in they were pretty offhand, just pointed me in the direction of the material books, which weren't really in any order, you had to do quite a bit of digging to find something you liked. The man took my details down and said they would call to organise a pick up. I waited about three weeks then rang them again. No apology or acknowledgement that they'd forgotten, they just reorganised a date. They did turn up on this date and, as I said above, did a great job, and then delivered the chair back on time. But no "thanks for your custom" or follow up call to see if I were pleased with the job. I know they're small things, but I think they really add to the customer experience and make you much more likely to recommend.

THNick said...

Fragrancers, you can also reupholster chair yourself but it doesn't stop a local business offering the service.

Anonymous said...

Interesting what Patrick1971 says. I haven't used these guys so have nothing to add on their service but I do note that a great deal of Brockley services let themeslves down, not on the difficult stuff - the actual product - but on the easy stuff - being on time, being polite and customer friendly, making follow up calls etc.

I have no idea why this should be the case and I am not going to name the (many and varied) culprits; it's just an observation but it might make the different in a recession between a successful and a bust.

Good luck to you all. Small, local businesses do need us to support them and, as I say, the hard stuff, the really substantive stuff is all there.

aunty kate said...

Starbucks did a new seat cushions and re-upholstery on an old but still good sofabed 5 years ago and it is stillvery comfortable and looks look. They did me shutters for my front bay too - all still in good nick no problems. Not especially cheap but gave good service - I didn't notice anything rude or offhand. In fact I thought he was friendly and accommodating.

Anonymous said...

Yes Star bucks not cheap but it shouldn't be .. its a skill. I've used them twice and would recommend . Had a chair covered and cushions made. Restoration isn't cheap but it lasts and you'll love for longer ....

Anonymous said...

Had some shutters fitted very good, no hard sell or salesman there just a good carpenter who does the lot ,and the same product as John Lewis but cheaper and faster.

Anonymous said...

I went there to ask about a covering a chair, and I have to agree with an earlier commment. I too found them to be very off hand and rude.

Sparrow said...

Must disagree completely, they have done several jobs for us and I did not find them rude or off hand. Their craftsmanship is excellent.

Nancy said...

Thumbs up for Starbucks upholstery shutters! Same product as John Lewis, very competitive on price and excellent attention to detail on fitting. Have recommended to several friends who are also very happy with their shutters. Would use again without hesitation, thank you Robert!

Daniel D said...

I live on Arabin Road and recently used Starbucks Upholstery to make and fit shutters for the bay window of my house. I am extremely happy with the final result - high quality finish and the shutters look class. Robert was extremely helpful and the service was excellent. Highly recommended.

Brockley Central Label Cloud

Click one of the labels below to see all posts on that subject. The bigger the label, the more posts there are!