Double Glazing

It had to happen eventually. Andy's asked for a thread:

Just wondered if you could post something re Double Glazing Companies please. Had a quote from Master Windows and can’t find anything reviews online and thought one of your readers might be able to help? 

Know Double Glazing isn’t the most exciting of subjects but appreciate your time.

40 comments:

Anonymous said...

Used Britelite who were great

Anonymous said...

Lee Green Glass were pretty good when they did ours. The windows are still there Make sure you use a FENSA registered company

Robert said...

(Apologies, but) a reminder in case you don't know.

You need planning permission to change your windows (front or back) if you live in the conservation area.
And because we live in an area that has an article 4 attached, the windows you replace must be wooden sash if you live in a period house.

I'll bore off now.

Anonymous said...

When I contacted the council regarding planning permission for replacement windows I was told that if I wanted to have Upvc ones installed then there are so many examples of period and non-period properties in the C Area with them already that I should go ahead without applying. So I did.

John said...

We don't live in a conservation area, but wanted double glazing with wooden frames. We ended up going with the Traditional WIndow Company, who were Not Cheap, but were excellent.

Ted said...

We are currently trying to pin down Highgrove Windows, based in Kent, who have gone ominously quiet since they received a £1,500 deposit for our double glazing.

No communication for over fortnight despite repeated emails and phone calls.

Worst case scenario they are thieves and rogue trades - best case, they have apalling customer service.

Either way, steer well clear.

Adam said...

I've used Sidcup-based A&E glazing on two occasions during the past two years and been happy both times. They have a ridiculous number of positive ratings on mybuilder.com.

Alisam said...

Isn't there a place in crofton just off the roundabout?

Anonymous said...

Conservation house here, we had good honest UPVC put in and haven't looked back. So much more sturdy.

Tamsin said...

Neighbours (in the Telegraph Hill Conservation Area) had windows replaced and extensive paintwork (long overdue) done by a super-excellent firm in Greenwich.

Will check out the details and post when I get them.

Anon 15.47 - any recollection of which planning officer you spoke to?

Sarah said...

We've used Master Windows. Price, service and quality of windows all good. However they didn't come with any guarantees or the FENSA registration that new windows are supposed to have, which could be an issue when selling a property. Have recently had a quote from Scenic Glazing who seem good.

Robert said...

Tamsin.
Yes - I'd like to know that too.

MalB said...

Anonymous said...
When I contacted the council regarding planning permission for replacement windows I was told that if I wanted to have Upvc ones installed then there are so many examples of period and non-period properties in the C Area with them already that I should go ahead without applying. So I did.


I don't know who you spoke to within the Council but if you live in a Conservation Area with an Article 4 direction in place which protects the outside of the property, that is just wrong.

Planning applications for uPVC windows, where the windows visible from the public realm, are routinely rejected. There are also a number of examples in the Telegraph Hill Conservation Area, and I am sure in others, where uPVC windows have been installed without planning permission and an enforcement order has been made requiring the owner to remove the uPVC windows and have them replaced by wooden sash windows.

If you live in an area where the external appearance is protected by a Article 4 direction, what you did would, prima facie, appear to be a breach of planning law: I really hope therefore that you got the view of the Council official you quoted in writing. I certainly would not propose anybody else followed your route without doing so.

Robert said...

Mal. I'd echo that.

As far as I am aware, since Article 4 the council has not granted any UPVC replacements for the front of period houses in the CA. And I know of a number of enforcement actions for those that have gone ahead regardless.

You can sometimes get away with Upvc in the rear, so long as the rear of your house cannot be viewed from a public right of way (like a railway line, as mine is!).

Anonymous said...

Brockley glass and joinery (just off Brockley cross) do very good quality double glazed box sashes and other windows

Anonymous said...

i used Greenwich Glass and Joinery for double glazed wooden sash ones. Not cheap, but you can haggle (v.slightly) and they were very good. I live just outside the conservation area but wanted nice ones. I have been very pleased with the end result and wouldn't hesitate to recommend them.

Anonymous said...

I used the classic window company from Barnet. Very good. I don't live there any more but you can see - ground floor 71 kitto road.

Anonymous said...

I didn't get the name of the planning officer as I didn't really care. The number of houses in the CA with double glazing is huge. Just walk around and take a look.

Anonymous said...

They all look great too - hence council rightly showing discretion rather than by-the-letter munginess.

Anonymous said...

Anyone tried to salvage old steel/Crittal windows and install double-glazing? I can't stand uPVC.

Anonymous said...

Yes, and the number of council houses with non-regulation windows is telling too.

DaintyD said...

I can vouch for Brockley Glass and Joinery. Great guys, reasonable price, very helpful. I'd go in though and organise it in person, they weren't v reliable at getting back to me on the phone! Good to stay local too.

Anonymous said...

Crystal windows fitted both double glazing and doors to most of the flats on the North side of Foxwell street and were reasonably priced and did a good job with grreat aftercare service.

Tamsin said...

The number of uPVC windows in conservation areas is huge because a lot of such work was done before the Article 4 directions came in. Now any change affecting the visible frontage needs planning permission.

I know raising green concerns gets one sometimes shot down on this site but those wishing to install uPVC windows cannot con themselves that they are doing it for the Planet. They don't have a long life and are impossible to dispose of responsibly or recycle at the end of it.

Anonymous said...

We live in the conservation area and used Premier Windows, based in Upper Norwood, to replace our front windows with like for like timber framed ones. You don't need planning permission for exact replacements.
We have also used Brockley glass for fitting a cat flap through double glazed patio door.

headhunter said...

Not all the upvc double glazing in the conservation area was pre article 4, you can tell when double glazing was installed after 2002 because it has ventilation strips along the top, it's been law to have those strips since 2002 in all dg. A lot of the upvc dg in the conservation area has these strips so was clearly installed after 02

Mungo said...

Bet they have the gall to have Sky dishes too, eh Headhunter?

Robert said...

Anon (15.48).
You still need to get planning permission, even if you are replacing like for like.

Pete said...

What about if you're refurbishing the existing windows?

Andy said...

Thanks every one for your advice; its been a great help with what is a mine field of a market... I had several quotes; ranging from $1.4k to 7k to have six Windows replaced in my flat.

I would recommend avoiding Safe Style as the Salesman was bullish and wouldn't leave until 3 hour of hard sell...

The cheapest by far was Master Windows; however I couldn't find any reviews online about them, so in the end have gone for Better Deal Windows... The owner Gary came over and was very straight forward no waffle sales pitch... They were a bit more expensive than Master Windows but all the accreditations that bring peace of mind. Here are some review on an independent site which I found helpful...
http://www.reviewcentre.com/reviews174339.html

In terms of being in a Conservation area; I am Ok as on Crofton Park Road... I checked with the Management Company for the property and they said it was fine and proved it to me in writing.

Thanks again everyone for your help!

Cheers,
Andy

Anonymous said...

I used doubleglazingcompanies.com when looking for a company to replace my windows.
Found it to be really usefull in helping me choose which company to go with.
follow this link:-
www.doubleglazingcompanies.com

Dominic Harrison said...
This comment has been removed by the author.
Dom said...

Hi Andy

I live on Salehurst road and am looking to get new windows. Are you happy with yours? I can't decide between upvc sash windows or wooden ones. Did you have the same decision to make? Would love any advice you have as I have no idea!

Alexa and Dominic

ronaldniksan said...

I also know what has occurred to one of our opponents in Leeds, but I can't say on here, details might be a bit too delicate for my own good!

kanchan tyagi said...

This blog is really very useful for me because in this blog their are so many attractive and to much impressive news available, And I really like to decorate my home, Everybody is too much caring for their home and For this we have to firstly make impressive our home's doors and windows, because these things are the main part of our home, without these no one home will complete. Double glazed windows

Box Sash Windows said...

I used woodwindowslondon.co.uk when looking for a home to replace my old windows. They are best in thier field.

Anonymous said...

Greenwich glass and joinery did a really good job of my windows in Ladywell. I live just outside the conservation area but opted for double glazed wooden sash windows as they look so much better. The difference heat-wise has been amazing and I'm very happy with the workmanship (got them done in the Spring). They aren't the cheapest but I would highly recommend them.

Guest said...

http://www.guardian.co.uk/money/2013/jan/06/highgrove-windows-fensa-trading-standards?INTCMP=SRCH

Karen said...

I'm afraid our recent experience with Master windows has been awful. 15 missed appointments, they never call back and the after sales service a disgrace. They have also ruined our wooden floor by dribbling glue on it and the paintwork around the window has some marks on it which they claim wasn't them - but it was. The windows have needed several springs in them (sash) hence the repeated call backs. I'm sure there are better companies out there.

Marcus said...

I used Master Windows for a small replacement window, sort of a test run. They were a bit crap answering phones etc and spoke very little English when they did turn up (a bit late) BUT, the quality of the job was good and they tidied up well when they were finished...

Brockley Central Label Cloud

Click one of the labels below to see all posts on that subject. The bigger the label, the more posts there are!