The Gantry writes...

The Gantry bar and restaurant on Brockley Road has generated a huge amount of comment since it opened in the summer and the team behind it has written to us to answer some of the questions raised on the review threads. They say:

First of all, we would like thank everyone for their comments and feedback. Our first few months have been a whirlwind and it’s hard to believe that we have already left the summer behind us and are instead taking bookings for Christmas!

As you may know this is our first venture in the restaurant business and as such the last few months have been a steep learning curve for us all but as we stand here today we can say that we are incredibly proud of what we achieved so far at The Gantry- we are proud of our team, of the food that we produce and the drinks that we have on offer.

We set out to be a fantastic local venue and it is wonderful to see that so many BC readers have enjoyed great evenings out at The Gantry, whether that be in the restaurant or at the bar. It is, of course, disappointing to hear that we have sometimes fallen short of expectations but it would be a mistake to think we are by any means perfect. We are always trying to get better and feedback, both good and bad, is crucial in order to make this happen. So a big thank you to everyone.

We thought it would also be good to use this opportunity to clarify a few things as there seems to be some confusion regarding opening hours, garden, menu, etc. The different nooks and crannies both outside and in are what make the space at The Gantry so special but it also makes for some lets say...particular challenges.

The Garden is open until 6pm every day except for Thursday, Friday, Saturday and Sunday where we are allowed to open until 9pm. We did request an extension in our original application but the usage was not amended from that of the former TMT due to the potential noise impact on our neighbours. Everyone is free to use the garden as they please - you can have a full-blown meal but you are just as welcome to sit down and enjoy a few drinks with friends. There have been some unbelievably sunny days over the summer but when we have not been so fortunate there are always some brave souls who are willing to face the elements....with varying degrees of success! We should also note that we do not currently take reservations in the garden, as the British weather is just too unpredictable.

We have been gradually introducing greater choice and variety on our menu ever since opening, including some great new vegetarian dishes and it will continue to change as we move through the seasons. We offer weekly specials to make sure there is always something new to try and of course continue to offer our irresistible bar snacks. We have also very recently started doing a fantastic range of breakfasts on the weekend so although we can clearly not be all things to all people, we have tried to get most bases covered! Hopefully there is something in there for everyone to enjoy, so if you have not yet had the chance to give The Gantry a go, we would love for you to do so. Our full opening hours and menus are as follows:

Monday - 5.00pm - 11.30pm.
Full menu served all day. Kitchen closes at 10.00pm

Tuesday to Friday - 11.30am - 11.30pm.
Lunch menu served until 3.00pm. Full menu served all day. Kitchen closes at 10.00pm

Saturday - 10.00am - 11.30pm
Breakfast menu served until 3.00pm. Full menu served all day. Kitchen closes at 10.00pm

Sunday - 10.00am - 11.00pm
Breakfast menu served until 1.00pm. Sunday Roast and selected items menu served from noon. Kitchen closes at 9.00pm

On a final note and just to put minds at ease regarding our wine list. As a few people have mentioned already we have spent a great deal of time and effort devising a small but, in our humble opinion, excellent wine list. However, this effort is clearly not transmitted through our menu, which is a temporary item that has more than outstayed its welcome! We are very proud of every wine that we serve and the prices we are able to offer and hope this will be better reflected with our new (soon to arrive) permanent menus.

Hopefully we have covered most things but if there are any queries or if anyone would like to get in touch then we are always available via email chitchat@thegantry.co.uk

Once again a big thank you to everyone for their continued support and feedback.

All the best,

Team Gantry

31 comments:

full english said...

I had breakfast there recently and was very pleased with it. It has obviously changed since Brockley Nick reviewed it because the beans didn't arrive in a ramekin (maybe they read the review and altered the breakfast), either way the breakfast was delicious and I'll be going back.

Anonymous said...

I've been to the Gantry with my Folks when they came to visit from Ireland and it was fab. Service was really friendly and lovely - albeit a bit slow, but they had just opened and this was to be expected and empathized with (unlike one table of four mature ladies who insisted they should be offered a free drink or desert :o/ - a disappointing reaction to a new small business trying to get things off the ground in my opinion.)

I'm really delighted that Brockley now has a lovely restaurant and a team had the wit, drive and energy to make it happen. Thanks! wishing you continued success and great to see you are listening which will no doubt help make things even better.

Anonymous said...

My experiences have always been positive - Tom is really love and always looks after us when we go. Can't fault them ... I wish them continued success!

RosieB said...

Really have had a great time when I have been, I really like the team and love the way they have changed its interior. Staff are very friendly and down to earth, there are always going to be ups and downs when starting a new business.

As a local I support them 100 percent and as long as they listen and learn they will continue to grow. I hope they'll be here for a very long time, it's good to have the variety in Brockley. Lets keep supporting local business. So nice to have independent rather than nasty greedy chain companies.

We have had few meals and always been pleased, very tasty and healthy. Great drinks too.... Keep up the good work. Shame there is a time restriction on the garden as this is a real sanctuary from the noise on the streets, but that is down to the council and understand that they have residential houses around.

You should try for sure.

WinnersDinners said...

What a wonderful response.

Found the food there a bit 'spenny'. But wonderful transformation of the place, warm and very friendly staff - and fantastic food too.

And the wine was t-e-r-r-i-f-i-c.

Anonymous said...

Anon.16:43

it's unlikely that I'll ever go there, for various reasons

Then why bother writing on here??

The Gantry is such a gem in Brockley & I have never been disappointed!

Well done & good luck for the future!

Anonymous said...

My main grumble is the portion size, it is definitely on the stingy side.

Anonymous said...

Has Nick removed the 16:43 comment?

Anonymous said...

I am sure the garden hours could be extended. The 9pm limit was a compromise, because of a neighbour objection when the previous owners first applied for the license several years ago. I think everyone has moved on now and it would be nice to see the garden used to its full potential during the warmer months.

BrockleyLady said...

We've been several times and have always enjoyed the food and wine offered. The friendliness of the staff,the gorgeous interior and the unique layout are what make the Gantry stand out. We took some friends there recently and comments included how it felt like a private members club not disimilar to Soho House. It's a true local gem!

Anonymous said...

My main grumble (which I know a bunch of people will jump on) is the beer/ale range.

Obviously you're tied into Sam Adams and Asahi, which is a shame but understandable. However the bottled range is awful. Spitfire and Black Sheep are not good beers. They are mass produced crap which can be bought in a supermarket for £1 (see Sainsbury's at the moment, both are £1). Please consider a bottle or two of ale from a local/higher quality brewery.

Liam-h said...

I'd second anon 18:33 - lovely place, with a great atmosphere, but some local Ales would draw me (and others i've spoken to) in. That way we could avoid the long walk down Malpas road to the Albert.

Anonymous said...

Thread hijack and I expect deletion.

There's a whole new Italian restaurant opened just across the road fron The Gantry. And what's it like ? What's the menu ? Decor ? Service ? Atmosphere ? No idea because they haven't sucked up to Brockley Central, so we have no idea.

PLEASE can someone start another thread about Villa Toscana. It looks like a normal,ordinary,good Italian, What's not to like ? I have lived in Brockley most of my life. This is the type of place the majority want. Not just somewhere for ex Goldsmiths students to go until they can afford tomove to Shoreditch (single) or Surrey (children)

What's Villa Toscana Like ???!

Brockley Nick said...

There are several threads about Villa Toscana, and an interview coming soon. Use them please, rather than moaning on here.

Brockley Nick said...

"what's it like ? What's the menu ? Decor ? Service ? Atmosphere ? No idea"

and then...

"This is the type of place the majority want."

Hopeless...

Anonymous said...

Nick, I am avidly following the other info on Villa Toscana on here. But, there is really no detail about it. Really, no menu, no proper reviews.

Westsider said...

Well who's fault is that? You say that they "haven't sucked up" to Brockley Central. In other words, they haven't given readers any information. That's why there isn't any on here. Simple.

Brockley Nick said...

@Anon2108 - please don't have a go at the Villa Toscana team - they are busy getting the restaurant up and running. Interview in due course.

Osh said...

Erm, chippy anons, there are loads of comments about what it's like if you go on the relevant thread. Now - back to The Gantry on here please!

Anonymous said...

I was there for a meal tonight with friends and it was really busy.
It's the first time I've been there since it's opened and it had a really lovely atmosphere (although not sure about the halloween facelift!).
Have to say though that we were all a bit disappointed with the food, it was a bit bland and not tasty enough which is a shame as generally the place has lot going for it.

Ate but stayed said...

I'm a bit confused about what the 'policy' is on sitting alone and working: to clarify. I've been in and spent near to £20 on lunch, coffee and cake through an afternoon, while working on my laptop - in an otherwise empty room - and felt quite unwelcome and pushed out by constant requests for further orders, when it was clear that I just wanted to drink my coffee and get on with my work, having eaten lunch (I wouldn't want more food immediately!). I know that there may not be a formal 'policy' as such - but would like to hear the owners' thoughts on this given that they are engaging on here. Currently I'm feeling pretty put off going back...

david said...

I thought the food was top-notch when we went, and the wine yummy (the list generally looked exciting), but I'm going to have to support the beer moan. Ashi and Sam Adams are a bit meh and if there's no bitter on tap then they need some more exciting bottles than Black Sheep and Spitfire - both of which are okay, but not in keeping with the high standards on the rest of the menu.

Anonymous said...

Can anyone comment on what it is like during the day?

Is it like a restaurant where they expect you to buy a full meal and go. Or a cafe where you can go for tea, coffee and cake and relax?

Ate but stayed said...

My experience was the former (restaurant: eat then expected to leave)...but, as I say: would be interested to hear whether that is deliberate (not sure why wifi is available if not to be used...?)

Israel Armstrong said...

I had dinner last Friday at the Gantry and I must say that the food is always excellent. The service is very friendly and I couldn't be happpier with this as a local. The overall price for the quality of food is extremely good. Being able to choose between the Gantry and the Orchard across the road (which does an excellent breakfast) is great for Brockley. I hope that people continue to support these businesses instead of going further afield - that way hopefully even more high quality places will open.

Anonymous said...

When are you lot going to get over the fact that not every business wants to engage with this site? You are not that important really. So get over it.

Anonymous said...

Most local businesses don't engage with this website because they are there on the street, customers walk past so most have no need for the Internet.

Given the amount of mischievous trolling that goes on, it is quite understandable that they treat it warily.

However, there is nothing wrong with a bit of local gossip. It means people are taking an interest in the area. Better than for it to be ignored and neglected. Brockley has seen a lot of that in the past.

I guess this might seem unusual to people who see Brockley mainly as a place to sleep.

discoaddict said...

steak was excellent, and plenty of good wine to make up for just ok beer. Would recommend they stock Kernel brewery beers from Bermondsey / London bridge, pretty dam amazing

Honor Oak Bark said...

Just checked out Villa Toscana's menu on their Facebook Page, am laughing now at thought of Anon of Nov 2nd, self-appointed emissary of the people of Brockley, arriving for a "normal, good Italian" meal and leaving having spent not much less than if he or she had spent the night in those graduate infested holes the Gantry or Orchard...

Anonymous said...

The Gantry, please can you respond on this thread to the questions raised?

Anonymous said...

If I was sweating my arse off running a restaurant/bar and an anonymous poster on a blog demanded a response to a series of comments I'd say say f you! Email them direst if you have a burning desire to clarify some specific point. They've posted, now they are doing their day job. Very successfully by the look of it. If you provide bad service people don't return, enough do and bring their friends so bums on seats trumps any other method.

(Agree that some decent bottled beers would solve the generic lager issue)

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