Clapham ELL carrying 1m a month

Monkeyboy sends us this update about our beneficent orange overlord:

The Clapham Junction to Surrey Quays link carried its one millionth passenger on Thursday 10 January - just one month after the new London Overground link opened. Chief Operating Officer, Howard Smith, said: 

"The popularity of the new service across South London is as we expected given that it connects the major interchange of Clapham Junction in the west with the developing area of East London. "Demand has been growing steadily since it opened as the new service offers a faster and more comfortable journey option to increasing numbers of Londoners." 

According to new Network Rail punctuality tables, London Overground as a whole was the most punctual UK rail operator during 2012, with 88.4 per cent of trains arriving within 59 seconds of schedule. Almost 120 million people use the London Overground network annually and based on the first month's figure the new Clapham Junction to Surrey Quays link is expected to add around 13 to 14 million passengers per annum.

Which seems like a good excuse to ask BCers whether the problems that they were braced for when the new line opened have materialised.

The first week of operation brought with it lots of confused Claphamites and managed to lure a few drunken Monkeyboys into accidental journeys west, but otherwise, we've not noticed any extra problems with crushing at Canada Water or extra crowding on trains from Surrey Quays. What do you make of it?

14 comments:

The Real Welcome said...

No, no problems at all. Other than the usual overcrowding. 

Michael said...

Still unable to board West Croydon services at rush hour without elbowing people aside, but that was the case before the new line. 

Martin Griffiths said...

Mostly positive, but my morning train from New Cross to Canada Water seems to routinely have to pause for a couple of minutes just outside Surrey Quays now.

puzzled said...

I've never managed to work out why the escalator down the the Jubilee line from the Overground at Canada Water, is the only one on the entire tube network where people think it's okay to stand on the left all the damn time, I've missed countless trains because of it. It's truly baffling.

El Penguino said...

it's more a case that the single escalator becomes full isn't it? not that people don't want to walk on the left, rather they can't because there's a solid line of people infront of them

puzzled said...

Yeah why do you think there's a solid line of people in front of them?! Because someone is standing and not walking! In rush hour most escalator's are full but people walk down on the left. But for some bizarre reason the rule that every single other part of the underground obeys is ignored here.

cbw said...

Agreed, it only takes one (unintentionally or otherwise) obstructive person standing on the wrong side to ruin the whole flow. And the likelihood of such a human obstacle increases the more people there are on the escalator, because the crush to get on is such that some people who would like to stand rather than walk board on the left in the hopes of merging to the right.

Brockley Nick said...

Agreed. I think it's because it's a short ride and you can see from the escalator whether a train is coming. So people say "oh, no need to walk, I'm going to make that train" or "no train coming, I'll just stand here", regardless of whether that causes problems on the level above.

Freddy said...

Some people regard getting on and off escalators as one of the day's more challenging events. It's the hestitation as people step off the escalator at the bottom which is the problem. When one person hestitates, those behind them must also stop. Once an entire line of people on a full escalator is stopped, it is difficult to get them moving again.

Much less frustrating to use the other escalators at Canada Water to go up, over  and down again to the Jubilee platform.

Andy said...

Why won't people just accept it's a failed project and no-one is going to use it? ;)

Cil said...

It's a piece of craziness that there are no ordinary stairs between the up and down escalators; the bottleneck of people rushing off the overground to get their Jubilee line connections creates a massive concertina effect which forces progress to a grinding shuffle.

cbw said...

A fireman's pole would be even better. Or a slide. Weeeee!

Hafstad said...

I see it as a clear consequence of obesity - we need wider escalators, wider trains or better diets..

UB_Rogue said...

Freddy is exactly right - you get hold-ups on the escalator there when someone pauses because it takes an extreme mental effort to coordinate their feet to step off a moving escalator. Once one person does that, it's game over and the stand-still just ripples back up.

I never understand why some people walk all the way up/down and then stop dead two yards short of the end. Makes you want to punch them in the back of the head...

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