The Brockley Consortium Case Study

Pinnacle PSG, one of the key partners in the Regenter PFI, which manages 1,800 homes in Brockley on behalf of Lewisham Council, has taken an ad out in the Guardian, to celebrate its many achievements.

In particular, Pinnacle emphasises its work to deliver high-quality customer care (for residents) and its consultative approach to working with the local community - highligting projects such as a new Butterfly Garden, a playground and an orchard.

This rosy picture jars with early accounts of the PFI scheme's performance. The Brockley PFI Leaseholders Association campaigned against what it argued were unfair charges and poor quality maintenance work for tenants.  Lewisham Council was also criticised by the National Audit Office for the cost of the scheme.

There's no opportunity for residents to comment on the Guardian site, so we'd be interested in people's views on how the well the PFI is performing now.

9 comments:

Max Calò said...

Is it legal to publish an ad that looks so much like editorial content?

Kjdonald said...

The PFI was taken to Tribunal last year by some of tenants over the recent major works and lost resoundingly....the Guardian ad is incredibly midleading

Basilthedog said...

Why the Guardian, anyway? It may be a matter of cost (or, worse, politics?) but if you wish to sing your own praises, why pick our lowest circulation national paper to do it?

anonymouse said...

 Yes it's called an advertorial.

Neil said...

Pinnacle spending cash on adverts and PR saying they're doing a good job rather than actually doing decent work... They have been found at a Leasehold Valuation Tribunal to have done sub-standard and "appalling" work, charged for work they didn't do and overcharge for work they have done. The LVT also criticised Lewisham council for losing control of their contractors. This has allowed a slide in the standard of housing in Brockley while the PFI contract removes hundreds of millions of pounds... 

Chris Essen said...

I too would like to hear from tenants about their experiences of the Brockley PFI, for our independent national research into PFI social housing, here at the University of Leeds. Please visit our web pages at www.housingpfi.org.uk for more information and email me at housingpfi@leeds.ac.uk if you feel you have something to contribute, even if it's just photos of the workmanship.

Lse4 said...

We are still in dispute over the works we had inflicted on us and refuse to pay until someone comes round to inspect the awful job that was done.  Every few months we get letters threatening court and then we follow up to tell them we're still waiting for a response and it disappears for a few months.  Would be interested to hear more about the PFI Tribunal last year?

Anonymous said...

Lots of information here

http://brockleyleaseholders.blogspot.co.uk/

A full write up of the LVT decision is here

http://www.residential-property.judiciary.gov.uk/Files/2011/October/LON_00AZ_LDC_2010_0063.pdf

The council are still trying to appeal the ruling that management charges should be cut from 38.6% to 17%

Richard Carey said...

The PFI is an absolute disgrace. We managed to get our bill for major works significantly cut at the LVT, but it's not easy and you need evidence to refute the fantasy version presented by the opposition. Lewisham Council are to blame, and whenever it's brought up they try to wash their hands of the mess they created. I will be looking into this advert, and demanding to know where the money came from.

All leaseholders should resist the PFI. If people roll over, they'll get screwed even worse.

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