Brockley and Deptford among London's broadband losers

The dramatically-improved Evening Standard reports that SE4 and SE8 have some of London's slowest download speeds in what they describe as the capital's 'broadband postcode lottery'.

The study by Top10.com claims we have average speeds of 4.5 to 5 mb/sec compared with the top performing postcode, N18, with more than 21 mb/sec.

The report makes it all the more galling that BT's planned roll out of Infinity to the area, which was supposed to have happened by now, has slipped to September 2012. London's top-performing postcodes correlate to the areas where Infinity has been rolled-out,

37 comments:

darryl said...

Whatever happened to Lewisham Council's talk of free wi-fi all over Deptford?

Jon said...

Just moved to Brockley, was getting terrible speeds. Sometimes around 3mbps, but often dropping to 0.3mbps (!) for days at a time.

A week constantly on the phone to our provider and they finally admitted there might be a problem with the line, sent round a BT Engineer today and now we're about to 14mbps. Bingo!

A little birdie (read: the engineer) told me that our street has just been upgraded to take up to 40mbps, though I still think Brockley is lagging behind the rest of London.

Yay for anecdotal evidence!

Anonymous said...

Seems to be the southern end of Brockley which has the lowest speeds. Probably to do with how far you are from Deptford exchange.

Captain Perspective said...

Be fair, 4.5-5Mbos is still a very good speed for almost anyone.

Many parts of the UK are still on 56k modems with no forseeable way out.

throses said...

At least you have some speed. I'm left with no internet or tv by virgin for the evening (I'm hoping It's just today...) is it happening to anyone else in jerningham rd?

Marc said...

Receive a steady 10mb/s in Ladywell, looked at the infinity schedule and Rushy Green is earmarked for March 2011.

Do we know if other suppliers will sell over the same optics to encourage competition?

Mb (no coincidence) said...

I'm getting 13mb regular, lucky? Or dodgy speed test?

oryx said...

I'd rather have slow broadband than live in N18. ;-)

(Hopefully no-one in Upper Edmonton will see this).

Brockley Nick said...

@oryx - with broadband that good, they see everything on the internet.

Brockley Nick said...

PS - I'm currently enjoying 54 mbps

Anonymous said...

Speeds vary a lot around Brockley. I know folk who get around 14mb download speed towards the Lewisham end of Wickam Rd. Even a respectable 11mb down Breakspears. Towards Hilly fields it slows down considerably to 4mb, but it depends on the weather. Why? Well those footways on the pavement containing the BT cables often get waterlogged and there are springs all over the place.

Wifi all over Lewisham? Yeah right. Wifi has been oversold by just about every politician in search of a soundbite. Too little budget and too many lamposts. Wifi, as it us commonly deployed is pretty much an indoor technology in the UK.

Wifi is pretty good across the living room, I have heard you can get er.....54Mb, especially when the neighbours switch off their broadband wifi router.

It is a pity we have to wait another year for the upgrade. Wish it was fibre all the way and they could do away with copper wire meets water problem.

Anonymous said...

This sounds a good idea for poll, if we could agree a sinlge broadband speed testing website. How fast is your broadband in Brockley.

Anonymous said...

We could call it broadbean

Matt-Z said...

It's often as low as 2mbps in Crofton Park.

Anonymous said...

Lol,or Wi Us.

hilly dogger said...

'Broad' and 'Band' can mean so many things . . . SMTP, DHCP, S&M . .

Ed said...

This is an outrage!

Ed said...

This is an outrage!

Anonymous said...

Where does it actually show in the article or on top10.com the speed attributed to Brockley? Cheers

Brockley Nick said...

Sorry anon, the table which references SE4 and SE8 is only in the print edition of the story.

Buzz said...

To Infinity and beyond.

Anonymous said...

54 Mbps in Ladywell Rd

mintness said...

Seems to be the southern end of Brockley which has the lowest speeds. Probably to do with how far you are from Deptford exchange.

Was going to say, we've never had any problems in our various places at the Lewisham Way end of Brockley. Apparently more through good fortune than design, if the comments on here are anything to go by.

Certainly the kind of thing that'd make me think twice about moving to the quieter/prettier parts of the conversation area, in all honesty, and not exactly the kind of thing you'd ever be able to glean from the average clueless estate agent.

Anonymous said...

The figure of 54mbps is the speed of the connection between your wireless router and your computer. The download speed of the line between the exchange and your wireless router is much less.

Looking to change band supplier said...

Which company are folk getting these 10mb+ speeds from? Find it hard to believe it could be BT...

Brockley Dogging Society said...

We've got quite a wide pipeline coming in at Hilly Fields, for what it's worth...

Kinglard said...

We had BT Infinity installed this week (in Finland Rd) although from this thread I now wonder why they pushed it at us if it's not yet working properly. The internet here was always good and this has made no noticeable difference. But, as well as a new black BT HomeHub (which looks exactly the same as the old one) this now has to sit on a white OpenReach box. HOWEVER.... Infinity is not compatible with the original HomeHub phone and so we now have no working phone (luckily we have an old bakelite phone to use, but it ain't touch-tone, obviously) and they won't be compatible for another 6 or 7 months. Sorely tempted to have it removed....

Anonymous said...

I think you will find that most Internet service suppliers simply resell a wholesale service from BT.

Those that have their own equipment at Deptford Exchange can have an telephone line unbundled from BT equipment and attached to their own network at the exchange. Sometimes it extracts more speed from the copper line that is still still maintained by BT.

Only if there is a cable company laying an alternative coper cable to your address does the situation change. Virgin are the most notable cable company and they loudly trumpet the fast speeds available at the most recent, high performance parts of their network which has many dog ends.

The BT infinity upgrade will replace the bit from the exchange to the green switch box in the street with fibre. The last leg will be copper. This will also be available on an unbundled basis and branded by a service provider.

Let's see, they brag about 24mb and people get about 12Mb if you are near lewisham way, often people get less than 4mb. So..... 40mb, how much will you really get?

Fibre to everyones home is the only way. - 100MB in both directions.

Will Brockley get this or be palmed off with an inferior product?

Danja said...

I get great speeds on Virgin, when I use the speed test sites. 24Mbps the other day (the service I signed up for is only supposed to be 10 I thought).

Then I went to download some software. The rate dropped to around 2-4 (this was in peak evening).

I think they optimise traffic to those sites, as you would I guess.

On the other hand I woke up early the other week and at a less contended 6am it seemed to be about 25Mbps in reality.

However, they are useless and our service keeps dropping out completely for days everytime they add another customer to our cabinet.

Ed said...

I can't find a decent map/diagram of optic fibre coverage in London; anyone?

B Band said...

I believe Brockley Conservation wouldnt allow cable Tv to be installed because of the disruption it would cause with all the digging up,damage to tree's etc.Will it be the same if BT or whoever want to lay fibre optics.

PS: Thats why theres so many Sat Dishes.

Anonymous said...

Oh I dunno, I suspect infrastructure companies have certain powers that trump the curtain twitchers. You could use the same ducts for fibre as copper so I doubt that's the limiting factor

This Is England said...

The cable laying stopped at Cliffview Rd because the company ran out of money, no other reason. They eventually went out of business. Laying cables was one thing, getting people to take up the service was another. Remember this was eons ago.

Anonymous said...

When I moved to Brockley my broadband was at 9-10Mbit (I connect to Deptford Exchance.
I have been on the phone to O2 Customer support to try and find out why its now 4-5Mbit.
They have carried out all the tests, I have changed the master socket, tried my other router, blah blah... they tell me that others in my street are all the same?

They said no one else has reported the problem? I tried to asked why have we dropped then he could not answer.... thats the end of the support call as my speed is average they dont need to do anything else.

He would not tell me if they can show a history of others including myself to see what we where connecting at 2yr ago.. but why would they when we all pay for 9mb or higher speed....

Anonymous said...

Also just for those interested. Your broadband speed is not what your WIFI on your laptop connects to your WIFI router at or if your wired into the router. ie your 56Mbit is not your internet speed... The speed you want to be interested in is the Router to the Exchange connection...

Every router has a config webpage, it will normally tell you ADSL (2) connections speed. Plus the "Noise Margin" eg 6db... the higher the number normally could mean the slower you speed (pending on how close you are to the exchange)

Tamsin said...

Going back to the exchanges at the end of November, cable was laid in the Telegraph Hill Conservation Area about ten years or so ago. The Telegraph Hill Society had no say in the matter - for or against - it was just something that the council did as a matter of policy. On the whole I think those supporting the conservation area principles would be in favour - the street clutter is unfortunate, but it does rather undermine the argument for those wanting satellite dishes. They still get put up, of course, and sometimes for valid reasons such as if you are an ex pat you can't get Greek TV by cable but you can by satellite.

Anonymous said...

I know this is a old topic but can we open or have a place to where people can comment on their ADSL speed / provider and location. eg 3yr ago when I connected with O2 I had to choose the 8mbit plan as I was paying for 12mbit and only hitting around 8-9.... then about 1.5 hr ago I check my modem speed and only to find it was now at around 4mbit, so I am only getting half what I am being charged. Contacted o2 number of times, change BT Socket, modem , filter etc and lost hope... about 9 months ago upgraded modem and same process again with o2 only to be told that was the correct speed for the area? so its halved from 9mbit to 4 ? my understanding working in IT thing normally go faster.....

I am at the end of Howson Road, on the Deptford exchange, yes very far away, I have not moved nor has Deptford exchange so why has it dropped over 3 yr to half.


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